TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

154 reviews
1.0
Jul 14, 2020

Toxic Management

Recommend
CEO approval
Business Outlook

Pros

There were no pros working at Transperfect

Cons

awful work environment in smaller office, Patronizing Management, demotivating and pathetic commission scheme

2.0
May 31, 2020

Do not work here!

Recommend
CEO approval
Business Outlook

Pros

I worked at TransPerfect for about a year. I had no idea what I wanted to do, and I was exposed to a lot of different companies and industries. - You are given a lot of autonomy over your clients. - All of the places I interviewed at to escape TransPerfect were very impressed with my experiences.

Cons

-Severely underpaid for the amount of hours you are expected to work. Very hard to be promoted and earn a decent salary. -Heard reports from younger female employees about being sexually harassed by management at the annual conference. -No work life balance. You are expected to be working around the clock - weekends, holidays, and after hours. Some few examples -My boss made be wake up at 5 am on a Saturday for a client project multiple times. Received an angry email from my boss to respond to a client who had a non urgent request at 10 pm on the Saturday after Christmas. - Even though you are expected be on the clock 24/7 don’t expect to be given a laptop or anything to help you.

2.0
Dec 19, 2019

The W.O.A.T

Recommend
CEO approval
Business Outlook

Pros

-Met some awesome co-workers (with shared discontent regarding work culture) -Beautiful new office -Clean bathroom

Cons

-Poor upper management, not a lot of inspiration just power hunger -Saw an obscene number of people quit in my time there, strange amount of turn-over from all levels of management. -way too many responsibilities as a sales person -- the worst part being collections, spending all afternoon emailing clients aggressively to pay. **We were expected to fulfill daily outreach requirements, send mailers, emails, phone calls, set meetings, give quotes, make quote packets, consult with production teams, invoice on all sorts of platforms, charge credit cards. Got messy and was confusing. -Schemes and obsessions with helping you "get promoted" within a year to an Account Exec which pay was not much higher and had an extremely low cut in sales % (1-2%) -Account Managers make NO commission -For such a large company, not many outside of office groups or organizations to help the community, support people internally, ONLY drinking related events. -Not allowed to stretch outside of your job description, think outside the box to get clients attention -Never a fully functioning coffee machine

Viewing 118 - 120 of 154 Reviews

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