TikTok reviews

3.2

42% would recommend to a friend

(6,226 total reviews)
avatar

Shou Zi Chew

61% approve of CEO

41% positive business outlook

TikTok has an employee rating of 3.2 out of 5 stars, based on 6,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TikTok employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 12, 2021

Zero work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great brand to get on your CV - Company is currently in its rapid growth phase, so lots of exciting development, always hiring - If you are in a sales or client-facing role, the brand sells itself - Chinese company therefore speed of innovation is its currency - incredibly fast paced - Much younger/newer tech company in the arena so I really see teams working hard to match industry standards especially around trust and safety, policy, content moderation - Fairly diverse workforce

Cons

- Business leaders in China HQ have never turned up in EU/US townhalls - Some team leads were hired before TikTok blew up so they may not be best placed to lead a much larger and more experienced team now, leading to lots of unmet expectations within the team - if you are "lucky" enough to report to a manager who was seconded from Beijing, good luck trying to explain European business culture to them - Comp and benefit still to be improved - Absolutely zero work/life balance. I clock 8am to 11pm on average and work on Sundays. This is not due to my poor time management but the unrealistic expectation from incompetent leadership within my team - Job descriptions are left vague on purpose. I found myself in a job that was not exactly what I expected when I interviewed for it - This place worships ex-Facebookers and ex-Googlers blindly, doesn't matter what sort of role they held there. As long as one is from a FAANG company, they are seen as an "outstanding employee" even if they are indeed mediocre

1.0
Nov 8, 2020

Not worth the hype

Recommend
CEO approval
Business Outlook

Pros

Challenging problems and collaboration with international colleagues.

Cons

Do not expect to receive guidance or direction from the management. There is no leadership; instead, TikTok has a culture of gossip between managers. There is a lack of decision-making due to fear of "making a mistake". Terrible work-life balance, expect to work 12-14 hour days. Expect to work Sundays because of timezone differences. Expect to be available at all hours of the day. Don't believe the hype.

2.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

The consumer product is amazing. I personally love Tiktok as a user. Brands are doing some really interesting things on the platform and I think it’s a real game-changer for how businesses and consumers connect. Huge potential as a marketing platform.

Cons

Total chaos when it comes to communication across product, strategy and propel. Half baked info some days, no info the next. Even trying to understand the process for managing people and performance is a mountain to climb. Certain data points on your team are kept hidden making it very difficult to present yourself as a valid leaded when you can’t even discuss salary with your team. Micromanagement up and down the chain. You have managers, even as high as your +3, randomly jump in on things without context and as a leader myself, this creates more overhead than adding value. Very senior leaders like to show up and suddenly want to know everything about some small detail, until another thing catches their eye and then they’re gone again. Work-life balance? What’s that? The default is that if your calendar is open, it’s fair game. That applies to 6am - midnight. Regularly calls are dropped in my calendar last minute for times that seem absurd at most companies. A new hire on my team was really asked to join a call at 1am until I intervened. People are not “nice”. Well people aren’t paid to be “nice” I hear you say… well that’s true, but I come with 14 years experience in this field and barring a rare exception every so often, I never doubted that every single person I’ve worked with showed up with good intent. Not so at Tiktok. People are harsh, curt, possessive and not strong on collaboration. I once raised some of these points with a senior leader and I was told - “if you’re not happy, leave”. Tiktok is the way it is. It doesn’t want to and won’t change. If you can accept all that then great, if not, and you want to feel like you can change an organization in your own small way, then Tiktok is not for you.

Viewing 43 - 45 of 6,226 Reviews

Glassdoor has 7,956 TikTok reviews submitted anonymously by TikTok employees. Read employee reviews and ratings on Glassdoor to decide if TikTok is right for you.