TikTok reviews

3.2

42% would recommend to a friend

(6,226 total reviews)
avatar

Shou Zi Chew

61% approve of CEO

41% positive business outlook

TikTok has an employee rating of 3.2 out of 5 stars, based on 6,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TikTok employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jul 12, 2023

Beware -- for your mental health

Recommend
CEO approval
Business Outlook

Pros

It was initially exciting to work for the biggest social media platform.

Cons

- Experienced harassment from management. - lack of communication, messaging was not consistent, no one had any idea what was going on, unresponsive - Leadership is unable to create and maintain a positive working environment - Performance reviews are extensive and can take 40+ hours to complete (way too many reviews to provide, between 5-20 reviews of colleagues + must review self and leadership) - Terrible work-life balance. No respect for off time. - They want results more than they want you to take care of wellness (which they claim to care about) - No upward mobility. They make you spend time working on a worksheet about your goals and aspirations -- it is a waste of time. I have seen very few people ever get promoted. - No personal learning & development budget (they are very cheap with this)

1.0
Sep 15, 2021

Worst tech firm, period.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

✅ Working hours: Flexible, great for working parents ✅ Remote working option ✅ Standard employee benefits like most tech companies: Health insurance (medical, vision, dental), food allowance (Deliveroo credits), gifts on special occasions (ie., Christmas, New Years), paid time offs, drinks & snacks at office pantries.

Cons

Disclaimer: Do not assume this is a China company culture or behaviour. This is simply an organisation that ruined their culture due to bad hiring -- this can happen to any organisation that lacks proper leadership planning, regardless of nationality. ❌ Compensation Package/Employee Benefits - Salary is not competitive to other tech firms, yet claimed they've done research to provide a fair compensation package. - If you come from non-tech, you'll most likely be lowballed. - Worst insurance provider (Aviva), what you see on the insurance handbook is not what you may be able to claim. If you escalate this to HR on call, you might get your money back, all depends on your luck. ❌ Organisation - The company claims to adopt a flat organisational structure, but employees (ie., managers) like to play politics and ranks at work. - Lack of a proper org chart for an organisation that has thousands of employees. - Inefficient communication paths between employees, departments & divisions - Lack accountability for actions or decisions at different management levels, hence slows down work and decision-making (everyone says it's not their job?) - Copycats & lack creativity: Tries so hard to copy literally everything that the other tech giants do without reviewing if it fits the org (ie., Facebook, Google etc. Even office swags looked similar in colours and style?!) - Core values are only for show or to mimic other tech firms. The leadership teams do not do what they preach. - Power struggle among hubs that impacted work efficiency. Leaders need to learn how to collaborate together. - Resignation process is tedious, apart from speaking with your manager and drop a formal notification, you are required submit an application on the app. Also, they may or may not pay the final salary on time. ❌ People - Extremely toxic environment, people backstab each other or play office politics to shine. Rude & competitive, even when they're not skilled. - Mass hiring for the sake of expansion, but literally ANYONE (with/without experience) can join the company, as long as you behave like a "Yes Man" during interviews. - Job mismatch is the biggest problem. When they're not capable of doing their own scope, they do other team's work instead. - A mix of candidates from fresh grads, public sectors, tech & private sectors for the SAME job level. So expect the inexperienced ones contribute nothing, but claim credits for everything. - Workplace bullying committed by higher level management is backed by HR, they'll try to brush it off or blame it on the employees. - HR & management level are pretty gangster, "be candid and clear" ONLY if you have good things to say. They take constructive feedback extremely personally and will most definitely ruin your performance reviews for as long as they can remember. ❌ Work - A huge discrepancy between actual work vs. job description. Job mismatch is a norm here. - Plenty of manual & duplicate work, because not all hires are familiar with basic tools or systems commonly used in tech firms. - Lack work life balance or unable to finish work within 8 working hours, mostly due to inefficiency, resistance to new changes/technology, manual or no processes to guide, lack of time management & prioritisation. - No flight plan or job progression paths for employees to work on next steps. Performance review scores were based on favouritism not job performance. When being questioned, they simply cannot provide any basis of your scoring and will blame it on employees.

3.0
Aug 9, 2021

TikTok Talks the Talk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-I'm happy with my comp, although I know of many others who are not. There seems to be disparity across the board. -Culture definitely varies from team to team, but I've been very happy with the culture on my team, and feel like we have more work/life balance than many other teams within the company.

Cons

-Our user and business growth has far outpaced the number of improvements needed in our infrastructure. Very basic processes like billing or creating an account in CRM continue to be extremely painful bottlenecks, despite constant pleas to get better systems. -No org charts anywhere, while positioned as some sort of rebellion against hierarchy, actually creates difficulty. It's very hard to finds out who owns a process, tool, or project (unless you happen to know someone who knows someone who's working on it). -Having all product teams sit in China means we have no visibility into roadmaps. Major product updates are released with no forewarning and no proper marketing materials or training. It seems like the product marketing teams are always scrambling to keep pace with our solutions.

Viewing 28 - 30 of 6,226 Reviews

Glassdoor has 7,954 TikTok reviews submitted anonymously by TikTok employees. Read employee reviews and ratings on Glassdoor to decide if TikTok is right for you.