Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 546 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 405 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 386 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 322 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 95 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 63 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,791 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Mar 20, 2016

Company has entered a phase of total chaos

Applications developer

Recommend

CEO approval

Business Outlook

Pros

Great people work here. I have worked on over 5 different teams the 20 years I have worked there. I have many good friends.

Cons

Sadly no longer the company it was when I joined. No job security in IT. Constantly outsourcing more work and laying people off or forcing early retirement. Cigna does this regardless of years service or skill set. Anything to cut cost. IT teams constantly change, so in the past you may have worked with teams that knew software. Now people are constantly moved between teams or leave.

2.0

Mar 3, 2016

Unimpressed and uninspired work force lead by inexperienced management.

Benefit analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits such as healthcare/ dental, social events organised regularly and incentivised overtime, flexible shifts to suit work/ life balance.

Cons

Inexperienced management team lead to procedural mistakes within corporate business, long hours required to achieve decent salary as basic is paid at less than market rate, which is openly discussed.

4.0

Feb 28, 2016

More pros than cons for me

Case manager

Recommend

CEO approval

Business Outlook

Pros

Excellent coworkers, lots of encouragement to grow, personal accountability, great hours. Pay is better than most other mental health jobs I have had.

Cons

Internal hires don't get offered as high a salary as external hires when changing from entry level to case manager. Office politics can be overwhelming, though not in my current department. Centralized HR that does not give consistent answers and often has no idea what I am talking about. HR policies and procedures are not accessible.

Viewing 268 - 270 of 6,791 Reviews

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