The Cigna Group reviews

3.5

64% would recommend to a friend

(6,780 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and learned about insurance.

Cons

Very stressful overall. Lied to regarding call volume. Ended up as a top performing rep but didn’t have the opportunity to grow as there were no jobs available in the USA.

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The Cigna Group Response
1mo
We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!
4.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive team environment, pay and benefits

Cons

Disconnect between upper management and work force, rolling products out before they are ready

avatar
The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
Viewing 25 - 27 of 6,780 Reviews

Glassdoor has 7,515 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.