The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
avatar

David Cordani

65% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Dec 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Healthcare benefits are decent enough. The opportunity of international travel (this can be a huge negative depending on personal circumstances and the attitude of your manager)

Cons

Nepotism and clique oriented cultures are nothing new to anyone that's worked in a environment like this, but Cigna take things to the next level. Eventually things devolve into pure managerial bullying which leaves hard working staff demotivated and lacking the willingness to go the extra mile. So after demotivating your staff and running them into the ground, what's the next step? Outsourcing! Don't try to fix your issues or promote a healthy work environment, just outsource. International travel is on the table for those looking for opportunities, but I found managers were too keen to mess employees around. So, if you have an unwell family member your looking after or have to make any advanced arrangements before leaving for that trip, be very careful, as the managers I worked for didn't give things like this a second thought. Unpaid overtime and toxic behaviour is the norm in this company. Burning out hard working employees and then applying bullying tactics to get rid of them seems to be a sensible strategy to management. If and when you are looking to leave, be aware than one my managers was alerted by recruiters when an employee was leaving, even going as far to brag about having a communications network in place i.e "I know people". Naturally when a few recruiters called me asking me about Cigna after I left, I brought this up and got a very defensive "We don't do that kind of thing!". Yeah...right.

1.0
Dec 3, 2018

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible work arrangements available.

Cons

Processes aren’t clearly defined and there is a work around for everything. Poor management with frequent changes. The workload is extremely high and overtime is limited. No work life balance and though PTO is available, it’s difficult to justify using it due to the workload and lack of coverage. Benefits and compensation are significantly lacking.

1.0
Sep 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home, no weekends or holidays

Cons

No orientation process, no structure, horrible insurance policies, no communication. The worst job I have ever had.

Viewing 244 - 246 of 6,792 Reviews

Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.