Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 585 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 438 reviews)); "work from home and flexible work schedule" ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 314 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "No training and coaching." ((in 150 reviews)); "bad managers are not removed" ((in 141 reviews)); "Poor management and leadership." ((in 90 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Feb 3, 2026

Great place to learn and grow

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

-work life balance - career growth opportunities - career advancement

Cons

-a lot of manager changes - company policy changes often

The Cigna Group Response

4mo

Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.

4.0

Feb 3, 2026

Good vision

Doesnt matter

Recommend

CEO approval

Business Outlook

Pros

It is evident from the top management decisions that they are trying their best to make it a wonderful workplace. Pros- Hybrid Additional incentives / allowances Good learning curve

Cons

Cons- Salary could be better More tech discussions can happen just like HIH. We have wonderful tech people here.

The Cigna Group Response

4mo

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

5.0

Feb 3, 2026

Treated well at Cigna

Business analytics lead analyst

Recommend

CEO approval

Business Outlook

Pros

Depending on the organization you work in will most likely determine the Pros' & Cons. Pros: Wonderful culture - Caring and understanding Excellent organization leadership team (Keeps employees in the know) Opportunities for promotion Excellent merit increases (dependent on your contributions made) Excellent bonuses (dependent on your contributions made) Flex time is not a problem

Cons

No cons at this time

The Cigna Group Response

4mo

Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.

Viewing 100 - 102 of 6,784 Reviews

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