The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)
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David Cordani

67% approve of CEO

56% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexitime approved while studying at uni but this only applies after working for the company for 2 years

Cons

Statistically one of the lowest paid call centres in Inverclyde.

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The Cigna Group Response
4mo
Thank you for reaching out and we are sorry to hear about your experience. We wish you all the best with the next step in your career.
2.0
Feb 4, 2026

No longer a good place to work

Recommend
CEO approval
Business Outlook

Pros

Pay and if you can manage to get it, some roles are still work at home

Cons

Continuous layoffs and expense cutting, bad culture, poor leadership, lack of strategic direction, old systems and infrastructure. Long term outlook bleak.

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The Cigna Group Response
4mo
Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits health, wellness and EAP Good PTO program Genuinely wants to advance healthcare for the good!

Cons

The cons are normal things you find anywhere - politics, behind in technology, do more with less

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The Cigna Group Response
4mo
We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!
Viewing 97 - 99 of 6,784 Reviews

Glassdoor has 7,519 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.