The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)
avatar

David Cordani

67% approve of CEO

56% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Jun 22, 2023

Not all change is good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Have worked with some really great people and made some strong relationships over a long tenure.

Cons

Inability to adapt to an evolving workforce and marketplace. Lots of good people but senior management (like many other places) drinks their own cool aid. The latest nail in the coffin is their "future of work" initiative in which almost all employees will be forced into the office at least 50% of their working time. After years of profitability during Covid they site very ambiguous reasons to shift people back to an office with a very broad net ignoring all prior agreements with remote new hires and those that had been remote for years prior to Covid. It's a clear move to try to get people to quit and release OpEx pressure. Make no mistake, the workforce is full of good people and they have adapted to the new world. Unfortunately, leadership here has decided to turn back the clock and their back on their employees.

1.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Only pros are a paycheck

Cons

Where to start... - Future of Work...essentially, employees are being required to return to office. - Very limited opportunities and salary growth. - Executive management (CEO, etc) are not genuine and patronizing. - Offshoring of thousands of jobs. - Poor training, outdated tech, increased use of AI - Extensive Micromanagement - Expensive Benefits

2.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

401K, PTO, pay is above average for most RD jobs

Cons

- It's labelled as a work from home job however it is NOT flexible. You work off a landline so you can only work at your home desk. Your headset is wired so no pacing or moving on calls. They have not offered wireless headsets. I feel like a telemarketer. - Micromanagement - you are expected to track your time with each task you do using a timer. - You have 0 control of your day. Appointments are scheduled for you and are back to back all day. There is currently no appointment cap and some of our case loads are close to 100 - While our PTO is generous, you have to jump through hoops to request the time off - If you take PTO, expect your workload to be backed up accordingly - Your appointment is not just an appointment. You must document while also completing tasks in at least 3 different browsers - You are expected to counsel on pretty much any condition. Which is great but with limited time to complete CEUs or prepare for appointments ahead of time, I often feel inadequate for some cases - Some people are referred to you and could care less to talk to you - Little time to network or work on stretch projects to grow in your role or into a new role - Little time to interact with your teammates to build a sense of community

Viewing 73 - 75 of 6,784 Reviews

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