Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (350) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 577 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "work from home and flexible work schedule" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 374 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 318 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 322 reviews)); "No training and coaching." ((in 139 reviews)); "bad managers are not removed" ((in 138 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,780 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Nov 9, 2008

At least you get good benefits

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Stabiliaty - good benefits, regular work hours

Cons

Managers who don't make decisions based on facts,but rather what they would like. A lot of pressure for overtime without overtime pay

4.0

Oct 22, 2008

Great culture and employee moral, limited advancement / responsibilities if not in the right group

Finance

Recommend

CEO approval

Business Outlook

Pros

Cigna has a really solid work-life balance - play hard and work hard seems to be the motto. There is very tight knit culture, everyone (both manager and employee) hangs out after work and is friendly with each other. Open door policy results in good access to senior management. Interesting and varied assignments - not too much routine work. Great culture - management really believes in CIGNA and tries to pass it on down the line.

Cons

can be disorganized, lack of responsibility for low level employees, management can be disorganized, hard to advance if not in the right group

3.0

Oct 3, 2008

Decent place to work - Slow moving corporate culture

Analyst

Recommend

CEO approval

Business Outlook

Pros

Most positions, aside from those in the call center, allow for flexible scheduling. You can basically choose your own schedule as long as it's consistent from day to day. Also, you can "purchase" up to five additional days of vacation each year, and new employees start off with 18 PTO days a year.

Cons

There are few chances for professional growth, unless you have a clinical background. And even then, senior management is run very politically.

Viewing 6757 - 6759 of 6,780 Reviews

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