Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (350) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 439 reviews)); "Flexible schedules and work from home positions are also available depending on the position." ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 377 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 322 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 56 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,780 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jan 29, 2009

CIGNA -- Mediocre in every way

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

I've just been with CIGNA for 6 months but so far so good. The decision to freeze salaries this year was disappointing but not completely unexpected. It seems to be a very bureaucratic company but probably no more so than any other big company

Cons

Declining membership causes constant budget pressure. No travel, no training. Also, ironically, the insurance coverage is average at best. Not nearly as good as my last company.

2.0

Jan 6, 2009

Headed in the wrong direction from what I am seeing...

Actuarial analyst

Recommend

CEO approval

Business Outlook

Pros

Promotions come from within the company Lack of accountability makes job easier Good emphasis on employee health

Cons

Compensation is a complete mess Coordination of management is lacking Lots of unnecessary expenses (that could be used to fix comp) Have a hard time hanging onto good workers No accountability or peer review Very little documentation for key projects Lack of documentation/ communication leads to redundancies

3.0

Jan 6, 2009

No raises or bonuses is a HUGE disincentive system.

Senior applications systems specialist

Recommend

CEO approval

Business Outlook

Pros

I got a nice pay raise to come to CIGNA. You can write lots of apps off the side of your desk, but that has a lot of downside too. I have been given a lot of responsibility in less than a year, but I will wait to see if it pays off as I have only been here for a year. I busted my butt this past year, and I am not sure if it was worth it. It is nice to have vacation days outside of your PTO bucket. Free parking!

Cons

Technology and many of their processes and practices seem archaic .... no sense of team. Definitely no raises and probably no bonuses this year.

Viewing 6748 - 6750 of 6,780 Reviews

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