Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 432 reviews)); "Great shifts and can work from home" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 319 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 316 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 136 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 94 reviews)); "Layoffs are common and job stability is a concern" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,782 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Apr 23, 2011

Pay Reductions! OT Reductions!

Licensed practical nurse

Recommend

CEO approval

Business Outlook

Pros

Cigna is very good about letting you work a schedule that fits for you. Their benefit package is 'okay' as one would expect the best health package working for a health provider. You get plenty of days off, and can buy more days!

Cons

The pay is stagnant. With only small 2-3% increases each year, it is hard to make a wage comparable to other hospitals and insurance providers. Recently they cut all OT (they would rather pay dependable staffing) and they reduced and eliminated shift differential for evenings and weekends. A select few (liked by management) get bonuses -- shouldn't everyone for meeting budget?

4.0

Apr 21, 2011

I have had a lot of growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The are a lot of growth opportunities. I have been fortunate to have managers who have taken an active interest in my career.

Cons

I have been promoted five times in five years. However, the corporate policies at CIGNA have strict controls on compensation increases, and it is very difficult to get an exception to the policy.

3.0

Apr 19, 2011

Great People, Good Products, Average Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Market leading large insurance company with broad array of jobs. Current technology, excellent colleagues, and reasonably progressive vision.

Cons

Average management, average but declining compensation compared with competing companies, increasingly corporate in approach

Viewing 6724 - 6726 of 6,782 Reviews

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