Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 432 reviews)); "Great shifts and can work from home" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 319 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 316 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 136 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 94 reviews)); "Layoffs are common and job stability is a concern" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,782 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Mar 20, 2010

CIGNA, some good, some not so good

Project manager

Recommend

CEO approval

Business Outlook

Pros

flexible work options (sites vs home, etc.) distributed work force, jobs across the country, opportunities to advance if you blend into the program

Cons

large, bureaucratic, NIH syndrome, tend to favor those who favor what CIGNA already is and does, mostly a top-down org.

2.0

Mar 20, 2010

Corporate politics at it's worst.

Mid-level manager

Recommend

CEO approval

Business Outlook

Pros

The starting salaries are competitive. Schedules are very flexible. Opportunities are made available to gain exposure to other business units throughout the company and build on your professional skill set.

Cons

The "Rewards for Performance" system is fundamentally flawed. It essentially makes you want your peers to fail miserably so you can prop yourself up. It discourages taking risks because any failure will be highly scrutinized, so you're better off just showing up keeping things status-quo. Year end evaluations consist of managers arguing over whose employees deserve to be ranked highest. This creates a situation where the most stubborn and/or intimidating managers end up with higher ranked employees, thus making it easier for them to deliver their appraisals.

3.0

Mar 6, 2010

Poor benefits, De-motivating performance structure, Good work-life balance.

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance. Decent infrastructure. I worked in worst team earlier, where no motivating. But now working in other team and completely satisfies. Good team spirit (at least in my department)

Cons

Performance structure forces employees to work on what they already know. By design, the performance management compares with others in the team, and if the team members are more experienced, no way you can be rated well. This forces you to not explore new things, where others master. Benefits are not good for employees. The onsite GYM should be free for all employees.

Viewing 6706 - 6708 of 6,782 Reviews

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