Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 564 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 447 reviews)); "Work from home was flexible and convenient." ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 387 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 319 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 138 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 94 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,782 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Apr 16, 2010

Good job

Care manager

Recommend

CEO approval

Business Outlook

Pros

love my job, great team

Cons

The medical plan is not the best.

4.0

Apr 11, 2010

Great place to work with only a couple of caveats

Informatics senior specialist

Recommend

CEO approval

Business Outlook

Pros

Flex time, telecommuting part-time opportunities available depending on department, good salary and bonus, very generous time off (at band 4, starting with 23 days paid time off a year with option to buy another week off), partnerships with various charities (including United Way), encourages employees to volunteer in community, I personally have a great manager, location in Bloomfield has other great perks making life easier including onsite cafeteria, gym, health clinic, physical and massage therapists. Pros far outweigh cons, at least for now.

Cons

worst help desk ever, not good health insurance benefits (HRAs and HSAs - consumer-driven health plans), very little diversity in upper management (very few women or other minorities) is discouraging, cheap about offering training to employees. Merit pay system (determination of raises) not very good - management has to grade direct reports on a "curve", giving a certain distribution of performance ratings, which in turn determine raises given. System is unfair and does not promote teamwork.

3.0

Mar 25, 2010

ok place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

decent job with some opportunities for advancement in the right department. Not easy getting in for an interview but that was my fault.

Cons

large company with the typical corporate structure which can lead to layoffs quickly. I was laid off from Cigna but understand it is the economy.

Viewing 6703 - 6705 of 6,782 Reviews

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