Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 568 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 299 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 144 reviews)); "No training and coaching." ((in 139 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 66 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,790 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jan 9, 2013

Nurse Case Manager Specialist

Nurse case manager specialist

Recommend

CEO approval

Business Outlook

Pros

managers were friendly and smart,

Cons

little pay increase after just 1%, health insurance wasn't cheap,

1.0

Jan 1, 2013

Overtime/weekends mandatory or expected daily, no work-life balance, upper management creates fear-based environment.

Business project manager

Recommend

CEO approval

Business Outlook

Pros

Great onsite cafeteria with made to order options. You can pay with your badge.

Cons

Don't think of trying to leave after a 10 hour day. You're expected to stay longer. Result is poor work life balance, poor health. Management by fear means it's made very clear that you're replaceable, and don't expect any praise for your efforts. You're just a number here, so don't expect acknowledgement from management even if you say "hi" in the elevator, and have worked there for years. All of the above equals high turnover rates. Also, parking is a nightmare. If you don't get there by 6:30 am, plan to for a long walk.

5.0

Dec 30, 2012

Pretty Good Place to work

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, alot of opportunity, people have a wealth of knowledge, good pay, ample time off, truly does care about their employees and clients.

Cons

Constant flux, re-orgs, and changes. Clients like stability when it comes to the team that services them and I don't think Cigna always does the best job at that.

Viewing 6529 - 6531 of 6,790 Reviews

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