Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 568 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 299 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 144 reviews)); "No training and coaching." ((in 139 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 66 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,790 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jan 14, 2013

Cigna-PA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits, co workers are nice

Cons

Unbelievably disorganized. So many incompetent people and favoritism. Desk loads are entirely too high and management says "they dont really know what a proper desk load should be." I am a very hard worker and rarely get recognized. You are promised things that never happen. Everyone in my department is looking for another job.

3.0

Jan 10, 2013

It's a job

Claims manager

Recommend

CEO approval

Business Outlook

Pros

The job is easy after awhile, I mean it's repetitive work and you have to have some good customer service skills because you are called upon to give bad news alot, however the job isn't that hard. The company is flexible with opportunities for flex time, good vacation day allotment, early closings for holidays etc

Cons

Be sure to negotiate your salary, don't get into this job thinking you will get more than a 1 or 2 percent raise every year. And don't be surprised when you find out non-experienced new hires are brought in at comparable or even higher salaries than you are making even after many years on the job. The company does not care one bit about the revolving door, they have tons of people leaving over salary disputes but they don't seem to value the seasoned employee.

3.0

Jan 10, 2013

unhappy

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

paid time off good cafeteria work from home opportunities

Cons

terrible health benefits everything related to metrics plus a lot of cronyism

Viewing 6526 - 6528 of 6,790 Reviews

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