Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 568 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 299 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 144 reviews)); "No training and coaching." ((in 139 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 66 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,790 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jan 27, 2013

Used to be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Innovative company with great people.

Cons

Since Cigna purchased the company benefits, bonus and pay is worse. Cigna does not seem to value talent as much as HealthSpring did.

5.0

Jan 25, 2013

The golden handcuffs...

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They have a great culture at Cigna that focuses on 'big-picture-improvement', whether it be with their employees, their customers, etc. They care deeply about their employees. yes, they offer very competitive pay and benefits, they have an outstanding home office with lots of ammenities, but most impressive is Cigna's promotion and commitment to open communication between segments, between departments, and between all levels of positions.

Cons

I agree that there isn't much diversity amongst the upper management, but I feel like that is changing. In my years there I have seen a lot of executive positions go to women and other minorities.

4.0

Jan 19, 2013

Due to growth and change there is always opportunity to move within the company and challenge yourself.

People manager

Recommend

CEO approval

Business Outlook

Pros

The pay is good, benefits decent. There are a lot of good people who work very hard to get results.

Cons

Not all leadership is of a consistent quality or business acumen level. This can be challenging cross-functionally.

Viewing 6520 - 6522 of 6,790 Reviews

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