Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 559 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 441 reviews)); "Work from home is great" ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 370 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 311 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "Poor training and very easy to get lost in the administrative nonsense" ((in 143 reviews)); "bad managers are not removed" ((in 143 reviews)); "Poor management and leadership." ((in 90 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 68 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jul 8, 2013

Customer Service Internet Specialist

Customer service internet specialist

Recommend

CEO approval

Business Outlook

Pros

Learned new software and other office techniques.

Cons

Hostile environment...management listens to gossip and does not rate performance on skills.

3.0

Jul 1, 2013

Average experience for a first job.

Claim manager

Recommend

CEO approval

Business Outlook

Pros

CIGNA provides training for their claim managers so you are prepared for your job upon entering the position.

Cons

Not the most professional of companies. When reviewed I was told multiple times that I could not advance because of "business needs".

3.0

Jun 27, 2013

Financially Savvy, Ethically Void

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They keep you very informed regarding the legislative changes that impact the healthcare industry. They strive to be proactive instead of reactive to the market. They offer flexibility in systems and processes that comeptitors don't. They understand where the healthcare market is going and how CIGNA will fit.

Cons

Its all about the bottom line and every year they re-invent themselves. When you represent CIGNA to the market you have to be prepared to explain why they have so much turnover and why they are always in flux. The market views it as unreliable. They leadership seems to dive into new markets and exit old ones without warning or long-term thought. The expectation is that you will respend to calls and emails no matter what - weekends, vacations, holidays.

Viewing 6484 - 6486 of 6,792 Reviews

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