Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 557 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 458 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 394 reviews)); "Work from home was flexible and convenient." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 95 reviews)); "Promotions are almost always based on favoritism" ((in 58 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,792 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

5.0

Jul 27, 2013

Good company

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Very good, good culture and lot employee engagements and development

Cons

Very happy to work in cigna, no doubt its a best company

3.0

Jul 21, 2013

It is a stressful work environment, but opportunities to move up are available.

Csa

Recommend

CEO approval

Business Outlook

Pros

You are noticed for the work you do. If you do your job, management sees that and will sometimes show that appreciation.

Cons

Abuse from customers can be overwhelming, because you have no one on your side, it's a rarity to be abused. But if you are, don't bother to tell management.

2.0

Jul 16, 2013

Hard work, little room for growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, can work from home, hourly pay so can work overtime

Cons

All breaks are scheduled, on the phone 99 percent of the time as a Customer Service Representative, company does not match 401k plan, benefits aren't the greatest for a health insurance company, majority of incoming calls are complaint phone calls.

Viewing 6481 - 6483 of 6,792 Reviews

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Madrid

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Spain

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

It is a stressful work environment, but opportunities to move up are available.

Hard work, little room for growth

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Jobs at The Cigna Group