Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 569 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "Work from home was flexible and convenient." ((in 403 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 324 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 95 reviews)); "Layoffs are a constant threat." ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,795 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Apr 25, 2014

Good organization, but slow to change culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Interesting work. Great people - smart and most are nice.

Cons

"Top down" culture. Doesn't gather ideas from the ground up. Very silo oriented - we do that, then they do this, then another does something else. Focus is more on the correct process than on the results at times. Makes the company less flexible, slower to change, more likely not to get it right the first time. Things I've heard that I am not used to hearing much in other jobs: "This is the way we do it here", "This is the way we are going to do it" and "That's not their decision to make".

3.0

Apr 23, 2014

Cigna-healthSpring has a lot of improving to do

Informatics specialist

Recommend

CEO approval

Business Outlook

Pros

When it works, it works well. Seems committed to improving processes although slow to move. HealthSpring environment was great to work in. There was a strong team spirit but it has faded now that we are under Cigna. Cigna brought lots of opportunities.

Cons

Too much red tape. It is very hard to just do your job. Too many changes since Cigna came in and many people do not know what to expect. There has been a huge migration from the company and Cigna has not worked hard or fast to feel the vacancies. This left many people with the workload of 2 to 3 people.

3.0

Apr 14, 2014

Rather Boring and poor training

Benefit analyst

Recommend

CEO approval

Business Outlook

Pros

Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

Cons

Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

Viewing 6343 - 6345 of 6,795 Reviews

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Jobs at The Cigna Group

Junior Data Analyst

Madrid

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Fraud Analyst – Payment Integrity

Madrid

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Responsable de Procesos

Madrid

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Senior Client Manager

Madrid

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IOH Client Manager NGO & GOV

Madrid

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good organization, but slow to change culture

Cigna-healthSpring has a lot of improving to do

Rather Boring and poor training

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group