Cigna-healthSpring has a lot of improving to do - Informatics Specialist The Cigna Group Employee Review

3.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

When it works, it works well. Seems committed to improving processes although slow to move. HealthSpring environment was great to work in. There was a strong team spirit but it has faded now that we are under Cigna. Cigna brought lots of opportunities.

Cons

Too much red tape. It is very hard to just do your job. Too many changes since Cigna came in and many people do not know what to expect. There has been a huge migration from the company and Cigna has not worked hard or fast to feel the vacancies. This left many people with the workload of 2 to 3 people.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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