Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 573 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 434 reviews)); "They have work from home and flexible work hours." ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 305 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Jul 29, 2014

Great place to start working, but gets old after a couple of years.

Underwriter

Recommend

CEO approval

Business Outlook

Pros

The office atmosphere is great. For the most part, everyone gets along and helps one another out when needed. Management is respectful of employees and your life outside of work. Fantastic training program and instructors. They prepare you well for your day-to-day responsibilities.

Cons

It takes awhile to get promoted, which upsets a few people. Also, the sales reps we work with aren't the most appealing people. Management can be tough to get ahold of and are sometimes wishy-washy about making decisions.

2.0

Jul 29, 2014

Great in the beginning, terrible in the end

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great Dental plan. Local, divisional, Middle Management was very flexible about work schedules.

Cons

Senior management claimed that employees were an important asset but failed to demonstrate that. Instead it was made abundantly clear that large Shareholders were the audience we were catering to. Internal customers were often ignored or put off until their problem went away, or they adjusted to it. Processes ended up being more important that the actual work. Quality was not important, speed was.

3.0

Jul 26, 2014

Good place to be...for now

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits overall, good paid time off and ability to buy vacation days

Cons

Local site management has limited experience with people issues and fosters it's own culture away from corporate culture. No on-site HR appears to be by design for better people control

Viewing 6277 - 6279 of 6,798 Reviews

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Fraud Analyst – Payment Integrity

España

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Madrid

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Responsable de Procesos

Madrid

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to start working, but gets old after a couple of years.

Great in the beginning, terrible in the end

Good place to be...for now

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group