IT in a post modern world
Pros
The paycheck arrives on time. Its easy to stay in the middle of the pack, and coast.Working here doesn't require keeping up to date with technology or software industry practices.
Cons
Cigna is risk adverse. There is a strong emphasis on manual processes rather than moving towards modern software development practices. Lastly there is a strong emphasis on "Not in the business of IT." This leads to lots of out of the box purchases, and what development work is done in house is actually off shored to the cheapest bidder. Very few vendor coding resource are actually technically screened with predicable results. "Coding" in this context means a cheap application developer that is not a craftsman and will only code exactly what he is told to code, in the worst possible way. All of this leads to a lack of quality in software applications. This culminates in a lack of a competent IT department which encourages "the business" to rely on manual processes, and the viscous cycle starts over. Lack of accountability in all levels and all roles.
