Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 556 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 469 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 388 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 313 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "Poor training and very easy to get lost in the administrative nonsense" ((in 140 reviews)); "bad managers are not removed" ((in 139 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews)); "Layoffs are common and job stability is a concern" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

1.0

May 12, 2025

Toxic toxic toxic

Senior manager information security

Recommend

CEO approval

Business Outlook

Pros

Very good overall compensation package

Cons

Very toxic environment. If you’re not in the favored group, you will not be successful. There is no accountability for the favored group. The women in high level leadership positions behave like middle school mean girls. Constant layoff rounds.

The Cigna Group Response

1y

Thank you for sharing your feedback with us. We're disappointed to hear about your experience, but we want to hear from people like you to learn how we can do better.

2.0

May 11, 2025

Not for Natural Leaders

Data entry

Recommend

CEO approval

Business Outlook

Pros

Work from home is always wonderful

Cons

Terrible work culture. Stay away from this place

The Cigna Group Response

1y

Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

3.0

May 6, 2025

Another big insurance company

Finance director

Recommend

CEO approval

Business Outlook

Pros

People were generally nice though not particularly inspiring. If you’re willing tow the line, there are opportunities to advance.

Cons

If you want to affect change, it happens very S-L-O-W-L-Y

The Cigna Group Response

1y

Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

Viewing 409 - 411 of 6,798 Reviews

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Jobs at The Cigna Group

Fraud Analyst – Payment Integrity

España

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Fraud Analyst – Payment Integrity

Madrid

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Responsable de Procesos

Madrid

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Toxic toxic toxic

Not for Natural Leaders

Another big insurance company

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Jobs at The Cigna Group