Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 440 reviews)); "work from home and flexible work schedule" ((in 410 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 300 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 324 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 134 reviews)); "Low salary and no benifits" ((in 132 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews

1.0

Jul 24, 2015

Health Advisors Beware

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

Time off is plentiful

Cons

Management is dishonest, unprofessional, and plays the good Ole boys (gals in this case) game. Don't fall for the smiles! RUN! They manage to combine high school games with hospital staff eating their young mentality. Stay away from ANY telephonic positions!

3.0

Jun 10, 2015

Good place to coast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance. Friendly, helpful coworkers. Easy to work at home or work remotely. Inspiring leaders at the executive level.

Cons

Too much focus on talent retention rather than on delivery. I've seen managers hire less qualified candidates for roles because they were afraid the better candidates would not stay with the company for an extended period of time. Leads to a culture of mediocrity where top talent stagnates or leave the company and unproductive workers can stay in their roles indefinitely. Not a place for young and ambitious employees to grow and advance.

1.0

May 29, 2015

Lack of Management

Claims manager

Recommend

CEO approval

Business Outlook

Pros

Vacation days, pick your own schedule, nurse onsite

Cons

Management has been grandfathered in and lacks skills, unrealistic, reactive not proactive, no HR presence, very jr.high. STD management is bringing down the company because they don't know how to lead.

Viewing 373 - 375 of 6,798 Reviews

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Jobs at The Cigna Group

Fraud Analyst – Payment Integrity

España

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Fraud Analyst – Payment Integrity

Madrid

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Responsable de Procesos

Madrid

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Health Advisors Beware

Good place to coast

Lack of Management

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Jobs at The Cigna Group