Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 589 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 456 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 376 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 309 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "bad managers are not removed" ((in 135 reviews)); "No training and coaching." ((in 133 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Aug 8, 2017

Great corporate culture, some less-than-stellar coworkers

Analytics manager

Recommend

CEO approval

Business Outlook

Pros

Great flexibility, great benefits, great growth opportunities, very strong CEO and senior leadership.

Cons

Some well-tenured employees who are stuck on doing things the way they've always been done. Large, change-averse attitude as a company. Needs new blood and some housekeeping to keep the workforce relevant.

2.0

Jun 8, 2017

No career growth

Product manager

Recommend

CEO approval

Business Outlook

Pros

Pay is decent. Because they pay well they think they can mistreat their employees. No other pros. Health insurance they provide to their own employees is a joke with high deductibles.

Cons

Internal Politics No path for career advancement Management is dysfunctional High employee turnaround because they mistreat employees HR is a joke IT is a nightmare

4.0

May 28, 2017

Nurse Practitioner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, amazing salary. If you stay in your service line and make friends with the boss, you will get promoted- that doesn't necessarily mean you are the best person for the job, but you will get promoted.

Cons

Moved from one area of company to another and it was like day and night. First area had NO training program to speak of but then the second area had a well developed supportive training group that kept in contact over time to assist me in the transition. While one of the electronic health records was straightforward and offered excellent support, the other eHR was tragic with non-existent in-house support. If you stay in your service line and make friends with the boss, you will get promoted- that doesn't necessarily mean you are the best person for the job, but you will get promoted.

Viewing 346 - 348 of 6,796 Reviews

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Jobs at The Cigna Group

Fraud Analyst – Payment Integrity

Spain

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Fraud Analyst – Payment Integrity

Madrid

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Responsable de Procesos

Madrid

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