Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 589 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 456 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 376 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 309 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "bad managers are not removed" ((in 135 reviews)); "No training and coaching." ((in 133 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Mar 18, 2018

Do not apply

Claims associate

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work from home but that is the ONLY pro

Cons

No work/life balance, unfair pay

4.0

Mar 12, 2018

Good Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible work arrangements, telecommuting, competitive salaries, solid strategy for achieving being the best in the industry, some people have been at this company for 20+ years (longevity)

Cons

Employee Role Banding is limiting in career progression, especially once you reach top of BAND 4. Everyone shares the same title even though the skill set and responsibilities differ greatly

5.0

Jan 10, 2018

Honesty is hard to find

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Have worked here 9 years and 3 different jobs. I have worked with good and bad people, I’ve had opportunities when I tell people I want them and pursue them myself- no one gives you anything! It’s your career- manage it- don’t expect someone to give you something cause they won’t! David Cordani is a fantastic leader. ELT is also a solid group of leaders. Many at the top are retiring an team is altering its structure and providing more internal promotions and added responsibility - the believe in building leaders from within- all the way to the top and bottom.

Cons

Hard to get hired in externally at top Levels because managers promote from within- this is a pro and con, sometimes key strategic hires can enhance the team. The comp method to allocate changed a couple years ago - but many managers are still ranking and stacking. The chiefs have bonus programs The Indians have few bonus opportunities

Viewing 340 - 342 of 6,796 Reviews

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Jobs at The Cigna Group

Fraud Analyst – Payment Integrity

España

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Fraud Analyst – Payment Integrity

Madrid

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Responsable de Procesos

Madrid

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