Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 105 reviews)); "Great people regionally and nationally" ((in 103 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 72 reviews)); "Great culture and hands on mentality" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 135 reviews)); "Low pay and unhappy overall" ((in 103 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 75 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Dec 15, 2023

None

Airline pilot

Recommend

CEO approval

Business Outlook

Pros

Reasonable salary, modern fleet, reasonable time to command

Cons

Shocking rosters, useless bidding tool

TUI Group Response

2y

Thank you for taking the time to leave your review. We acknowledge your concerns about rosters as it helps us to improve. We would encourage you to discuss your concerns further with your manager. Best wishes from the TUI Employer Brand Social Media Team

5.0

Oct 17, 2023

A genuine breathe of fresh air

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Culture is amazing, the people are great (and kind) and the holiday benefits are crazy. Such a flexible company

Cons

In my role, there are none.

TUI Group Response

2y

Thank you for taking the time to share your feedback. It's great to hear that you value our culture, benefits and flexibility. Best wishes from the TUI Employer Brand Social Media Team

1.0

Sep 28, 2023

Great people, badly paid

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The team is only good part

Cons

The pay is shocking for what you have to do, the bonus structure is shocking as well for selling on average £8k holidays you are earning £20 per booking

TUI Group Response

2y

We appreciate the time you took to share your feedback and we think it's great that you had a great team during your time at TUI. We take your feedback seriously and will work to address your issues. We wish you all the best for your further journey. Best wishes from the TUI Employer Brand Social Media Team

Viewing 268 - 270 of 1,992 Reviews

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TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

None

A genuine breathe of fresh air

Great people, badly paid

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Jobs at TUI Group