TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible and understanding management. Always open to feedback.

Cons

Salary is a bit of a joke, but that's unfortunately what you get in the Travel Industry. No options to move up as it's a very small and senior team.

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TUI Group Response
3mo
Thank you for taking the time to share your feedback about your experience at TUI. It’s great to hear that you value our flexible and understanding management, as well as the open and supportive culture within your team. Your positive comments are very encouraging. We acknowledge your concerns regarding salary and opportunities for career progression. While we cannot address specific salary details publicly, we encourage you to discuss your development and potential career paths with your manager. We are continuously working to support our colleagues’ development and to provide a positive work environment. Your feedback helps us identify areas where we can improve and ensures we keep striving toward making TUI an even better place to work. Thank you again for your dedication and for sharing your insights. Best wishes from the TUI Employer Brand Social Media Team
3.0
Feb 22, 2026

Flexible

Recommend
CEO approval
Business Outlook

Pros

Flexible, really good perks, get looked after

Cons

Low commission, pushed into sales, forceful with customers, more system focused than customer service

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TUI Group Response
3mo
Thank you for your review! It’s great to hear you appreciated the flexibility, perks, and support from the team. We’re sorry to hear about your experience with commission, sales pressure, and system focus, and we appreciate your feedback as it helps us improve the experience for our colleagues. Best wishes from the TUI Employer Brand Social Media Team
2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting job. Kind clients and good phone conversations, support and training.

Cons

Toxic work environment. Outdated equipment.

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TUI Group Response
3mo
Thank you for your review! It’s great to hear you enjoyed the role, the clients, and the support and training provided. We’re sorry to hear about the work environment and equipment and appreciate your feedback, it helps us focus on improving the experience for everyone. Best wishes from the TUI Employer Brand Social Media Team
Viewing 25 - 27 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.