Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 92 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 126 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 102 reviews)); "Low pay and unhappy overall" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 28, 2017

Good work environment

Marketing executive

Recommend

CEO approval

Business Outlook

Pros

Great company benefits, effective team meetings, good communication from senior members, training encouraged

Cons

Very low opportunities to be promoted within the workplace

TUI Group Response

Thank you for taking the time to leave a review, its good to hear that the work that has been put in to improve communication is making a difference - Town Halls with the MD, video updates from senior leaders, weekly newsletters, huddles, breakfast meetings etc. I am sorry to hear you felt that career progression was limited. We do encourage internal moves and all vacancies are available on the intranet. The 'Global 60' programme has also recently been launched to promote the international opportunities we have to internal colleagues. As it's mid year review time, career aspiration discussions are happening now as part of that process.

3.0

Mar 28, 2017

Payroll Accountant at TUI

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

paid on time, gender equality, lunch break

Cons

low salaries, pressure, unpaid overtime

TUI Group Response

Thank you for your comments. Please do discuss your concerns with your line manager and as it is mid year review time, that would be a good opportunity.

4.0

Mar 17, 2017

Dynamic and entrepreneurial

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing and dynamic company with dedicated people working there. A good place to work in a very interesting environment

Cons

The tourism industry is not the best paid sector. The small profit margins result in a strong pressure on cost reduction and strain on resources.

TUI Group Response

Many thanks for leaving a review, we do have a great team here and we are really pleased to hear you enjoy the environment. It is always good to get your feedback and there are many ways you can get involved including our annual survey, colleague engagement forum and TUIgether chats.

Viewing 1903 - 1905 of 1,991 Reviews

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