TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)
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Sebastian Ebel

70% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

-good concessions and staff travel offers -nice uniform -annual leave entitlement (if you manage to get the time off)

Cons

-bully management right up to the top -if your face fits then you are ok but if you challenge the management then you will find yourself shipped out -ridiculously low wages -management cherry pick the best inquiries and give to the top sellers instead of been fairly shared -favoritism in every store -no breaks if you are busy -Compulsory overtime that is paid back in lieu time rather than monetary -been inflexible on annual leave - cant overlap 2 agents been off at any one time but with 20 agents who all have 5 weeks AL to take and only 46 weeks in a year to take it (no AL for the first 6 weeks of the year) it was impossible not to overlap - resulting in AL always been denied - no way to progress if you are a top seller as the management want to keep you as an agent for greed

1.0
Apr 6, 2017

Dissapointed

Recommend
CEO approval
Business Outlook

Pros

International environment and opportunities to learn even when it is about what not to do!

Cons

Very poor in all senses in upper management. no human values! Bad and very changing business strategies!

4.0
Mar 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company benefits, effective team meetings, good communication from senior members, training encouraged

Cons

Very low opportunities to be promoted within the workplace

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TUI Group Response
9y
Thank you for taking the time to leave a review, its good to hear that the work that has been put in to improve communication is making a difference - Town Halls with the MD, video updates from senior leaders, weekly newsletters, huddles, breakfast meetings etc. I am sorry to hear you felt that career progression was limited. We do encourage internal moves and all vacancies are available on the intranet. The 'Global 60' programme has also recently been launched to promote the international opportunities we have to internal colleagues. As it's mid year review time, career aspiration discussions are happening now as part of that process.
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Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.