Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 73 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 134 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 32 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 3, 2025

No pay rises

Analyst

Recommend

CEO approval

Business Outlook

Pros

Paid for accounting qualification from start to finish

Cons

Very difficult to get a raise without promotion

TUI Group Response

Thanks for sharing your experiences. We're glad you valued the support for your qualification. We understand pay progression is important and are continually reviewing our development and reward pathways to ensure they reflect performance as well as progression. Best wishes from the TUI Employer Brand Social Media Team

4.0

Jun 2, 2025

Good company once your in

Airport representative

Recommend

CEO approval

Business Outlook

Pros

Great company looks after you

Cons

Very long process to get hired

TUI Group Response

Hi there! Thank you for sharing your experiences. Your positive feedback about our culture at TUI is encouraging. Your feedback helps us to improve. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team

2.0

May 29, 2025

Could have been worse

Retail travel advisor

Recommend

CEO approval

Business Outlook

Pros

Targets were difficult to meet.

Cons

Good bonuses if targets were met

TUI Group Response

Thank you for taking the time to give feedback about your experience at TUI. We’re always looking for ways to support our team in reaching their targets more effectively, and your comments help us identify where improvements can be made. Thanks again for sharing your experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 163 - 165 of 1,992 Reviews

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