Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 95 reviews)); "Good Benefits and can have a good team" ((in 85 reviews)); "Team itself is great." ((in 84 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

TUI Group reviews

3.7

72% would recommend to a friend

(1,993 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,993 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Jul 25, 2019

Focus on process instead of people

Resort manager

Recommend

CEO approval

Business Outlook

Pros

At first, they were very keen to develop you in the company Got to work in numerous places around Europe Great suppliers

Cons

It soon became clear the reason they wanted to develop you is because not many managers had been there very long, for obvious reasons. The focus was much too much on company processes and procedures, and not on the actual staff.

5.0

Jul 18, 2019

Great Company

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great commission scheme for short-haul flights

Cons

Can take a while to earn long-haul flights

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

4.0

Jul 16, 2019

Great place to work

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great team work amongst the crew and Cabin Managers. Customers at the very heart of what we do. Crew are looked after too.

Cons

Rosta delivery date. Wastage of plastics and crew food!

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

Viewing 1588 - 1590 of 1,993 Reviews

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Jobs at TUI Group

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Port Operations Agent | Mallorca

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Temporary Port Operations Agent | Mallorca

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TUI MAGIC LIFE Bike Guide (m/f/d)

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TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Focus on process instead of people

Great Company

Great place to work

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Jobs at TUI Group