Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 73 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 134 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 32 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 25, 2025

Good perks outweigh the cons

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Holiday concession. Wellbeing days. Colleague travel offers and flight discounts. Good work environment. Free work trips abroad. Monthly sessions you can attend - one common topic is mental health. Yearly bonus and pay rise.

Cons

No flexibility with working hours - have to work weekends. Hard to progress in current role. Monitored a lot. Sometimes hard to reach certain targets.

1.0

Jun 25, 2025

Worst company i have ever worked for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The billing team is a disaster

Cons

No pros they cant even make a sum correctly

5.0

Jun 25, 2025

Excelent company to work.

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Work life balance is possible. - Good internal communication. - Excelent conditions. - A lot of possibility to growth.

Cons

Nothing to mention as a negative aspect.

TUI Group Response

11mo

Thank you so much for your feedback! It’s great to hear that you’re finding a good work-life balance, clear communication and growth opportunities here. We’re really glad you're enjoying the positive environment and conditions it’s something we all contribute to together. Best wishes from the TUI Employer Brand Social Media Team

Viewing 151 - 153 of 1,992 Reviews

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