Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (100) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 90 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 60 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 135 reviews)); "Low pay and unhappy overall" ((in 106 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 103 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

TUI Group reviews

3.7

72% would recommend to a friend

(1,995 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,995 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Aug 10, 2020

Amazing place to work

Overseas representative

Recommend

CEO approval

Business Outlook

Pros

Fantastic lifestyle, amazing experiences and great commission

Cons

None that I can think of

1.0

Aug 10, 2020

You would think a tourism service provider will treat it's staff well. Not in this case.

Destination services

Recommend

CEO approval

Business Outlook

Pros

Well established and well known

Cons

Stringent and horrid staff benefits, if any. "Do just the enough" mindset when staff is made redundant.

5.0

Aug 4, 2020

World No-1 Leisure Travel Company

Senior sales executive

Recommend

CEO approval

Business Outlook

Pros

We're creating an experience our customers will never forget. Behind every great holiday is the team who are making it happen. We can offer you every opportunity to share in the adventure and build a career that takes you further.

Cons

For the destination, my experience is that if 'touring' around with multiple places to visit then an "in country" agent or "Ground agent" can do all the chasing around, booking hotels in sequence,

Viewing 1444 - 1446 of 1,995 Reviews

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TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing place to work

You would think a tourism service provider will treat it's staff well. Not in this case.

World No-1 Leisure Travel Company

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Jobs at TUI Group