TUI Group reviews

3.7

72% would recommend to a friend

(1,995 total reviews)
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Sebastian Ebel

70% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 14, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good helping fun salary love it

Cons

Long workinghours, low salary, management, communication

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TUI Group Response
2y
We appreciate your review. It's good to hear that you had a positive experience with us. Thank you for your feedback, it will help us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
2.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great name in the industry, generally well experienced colleagues, exciting job, travel vouchers awarded depending on length of service.

Cons

For the most-part, it’s a fun and exciting job… Who doesn’t want to think about holidays 24/7? But it can become extremely competitive given that the sales staff work on commission. Managers tend to move from one store to another (I worked there for 3 years and had 4 different managers) and if not up to expectations in the amount of profit you’re making for the company, the manager will let it be known. I experienced being humiliated in front of the entire team for not hitting a target. There is a lot of favouritism between managers/regional managers and some staff members. Since a lot in the industry have been so for a long time, everyone gets to know everyone. Our area manager was best friends with our shop manager so when one of the other girls in the shop tried to raise a grievance against her for bullying, nothing happened. It was brushed under the carpet & said colleague ended up leaving as a result of the backlash. Overall, loved the job itself, but the people… That’s another question.

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TUI Group Response
2y
Thank you for sharing your insights. We're truly sorry to hear of your experience in store. We believe in the importance of clear leadership. We are constantly striving to improve our management practices. We appreciate your feedback regarding our management and your input is invaluable to us. Best wishes from the TUI Employer Brand Social Media Team
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Glassdoor has 3,033 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.