TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 5, 2024

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Brilliant learning and development opportunities: the Learning teams provide a huge amount of learning resources, including live and remote/on-demand learning to suit everyone. - Flexibility: I personally work remotely, and colleagues also have access to the brilliant work from anywhere programme called "TUI Workwide". With this programme, you can work from abroad up to 30 days per year. - Fun culture: Honestly, the people at TUI are different. I think the fact that we work in the travel industry and with such a fun product means that the people here are naturally more open, fun and friendly. Many colleagues also get to experience travel as part of their jobs. It can be because of conferences taking place abroad, internal competitions with "travel" prizes, opportunities to visit and test cruise ships... It makes the whole work experience really, really fun.

Cons

It's a large organisation, so things can take time and be political - it's not a start-up. Also, when you join, you have to be ready for the challenge that working in the travel industry brings, i.e when there's an issue out there (like a pandemic, an natural disaster, etc....), it will impact the industry and the company, so there are regular challenges.

1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Overworked Not enough staff to cope with volume of customers. Every single thing is measured extremely hight pressure and no consideration for staff wellbeing

Cons

Colleagues are the best in the business (shop level)

avatar
TUI Group Response
1y
Thank you for taking the time to leave a review. We are sorry to hear your experience has not been as positive as we strive for. We appreciate your feedback regarding your experience with the workload at our company. We understand that maintaining a healthy work-life balance is essential and therefore workload concerns are something we take seriously. We are committed to creating a work environment where our colleagues can thrive, grow, and enjoy their work. To facilitate this, we offer many tools/programmes to support employee wellbeing, e.g., network groups, training, wellbeing day, fitness groups, employee assistance phone lines or hybrid working. However, we take all feedback on board to continuously improve.
4.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Company culture Personal development Very nice office environment

Cons

Sometimes difficult to understand the company goals

avatar
TUI Group Response
2y
We appreciate your review. It's good to hear that you had a positive experience with us. Thank you for your feedback, it will help us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
Viewing 418 - 420 of 1,994 Reviews

Glassdoor has 3,030 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.