TUI Group reviews

3.7

72% would recommend to a friend

(1,992 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Nov 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Always putting the customer in the centre of everything we do. Always innovating our service and product offering.

Cons

If they decide to restructure little thought is spared about the experienced staff.

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TUI Group Response
7y
Thank you for taking the time to provide us with your feedback.
4.0
Oct 23, 2018

Work hard, play hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible job role. Very varied work. Lots of customer service and welcome meetings, but you meet all kinds of different people and truly enjoy the work. Hardly ever felt like actual work, and you would get some incredible free or discounted experiences.

Cons

Intense. 6 day working week and very little time away from work or your colleagues. Some serious issues in some of the management, and often saw a culture of bullying. So much of the work is sales-focused, so if you aren't hitting target, you won't be enjoying your time. Since the sales are monitored in teams, managers can turn nasty very quickly if you are considered to be letting the team down.

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TUI Group Response
7y
Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a great experience and enjoyed your job. We have raised your concerns with the relevant management team. We wish you every success in your future career.
3.0
Oct 13, 2018

Travel Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues were very friendly and very pleasant to work with them

Cons

Ridiculously low salary especially for the amount of work required

avatar
TUI Group Response
7y
Thank you for taking the time to provide us with your feedback, we wish you every success in your future career.
Viewing 328 - 330 of 1,992 Reviews

Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.