Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 94 reviews)); "Team itself is great." ((in 69 reviews)); "Great culture and work ethic" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 133 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 84 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

TUI Group reviews

3.7

72% would recommend to a friend

(1,993 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Oct 21, 2024

Just the experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You got to live in a nice enviremont

Cons

You are bad payed for the work you do

TUI Group Response

1y

Thank you for taking the time to share your feedback. We're happy to know that you value the working environment and sharing your feedback regarding your experience with the salary structure. Your input and perspective are important for our ongoing efforts to improve. Best wishes from the TUI Employer Brand Social Media Team

2.0

Oct 20, 2024

Utter lack of direction

Human resources assistant

Recommend

CEO approval

Business Outlook

Pros

Laid-back, friendly atmosphere. Remote work.

Cons

Highly polluting, socially disruptive industry Complete lack of strategic direction, especially in HR Lack of accountability in most departments Low salaries The culture is friendly and fun, but there's no innovation Unqualified staff in key positions (especially in HR)

TUI Group Response

1y

Hi there, thanks for your review. We’re sorry to hear about your unpleasant experience with us. We take your feedback seriously and will work to address these various issues as this doesn't reflect our standards. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

3.0

Oct 20, 2024

Great

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Good team, fun environment, Everyday is different

Cons

Not great pay, lots of pressure, working weekend including Sundays

TUI Group Response

1y

Hi there, thanks for your review. We are sorry to hear your thoughts on our salary and workload. While we cannot address specific salary details in a public forum like Glassdoor, we encourage you to reach out to your manager directly to discuss these topics and find solutions. If you would like to provide further feedback on how we can further improve, please feel free to contact our team via TalentAcquisition@tui.com Best wishes from the TUI Employer Brand Social Media Team

Viewing 313 - 315 of 1,993 Reviews

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TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Just the experience

Utter lack of direction

Great

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