Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

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TUI Group

TUI Group reviews

3.7

70% would recommend to a friend

(1,989 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 22, 2026

Opportunity to Grow

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great company values. Interest for workers wellbeing. Perfect environment to step out of your comfort zone.

Cons

Normally after the season the callback period can be very long.

TUI Group Response

1mo

Thank you for sharing your thoughtful feedback and for being part of TUI. We’re really pleased to hear that our company values, focus on wellbeing, and supportive environment helped you step outside your comfort zone. This is exactly the kind of experience we aim to create for our colleagues. We also appreciate your comments regarding the length of the callback period after the season, as well as your suggestion for quicker follow-up with returning employees. We understand how important timely communication is and are continuously working to improve in this area. Thank you again for your valuable input and contribution. Best regards, The TUI Employer Brand Social Media Team

5.0

May 6, 2025

Great place to work

Scrum master

Recommend

CEO approval

Business Outlook

Pros

Was a great place to learn, new initiatives come up and hey take pride in helping you get more certified in your skills. I learnt a lot working here

Cons

Nothing really, everyone was nice and ready to help

5.0

Mar 9, 2025

nil

Project manager/scrum master

Recommend

CEO approval

Business Outlook

Pros

great place to grow and evolve

Cons

nothing for now, overall good place

TUI Group Response

Thank you for taking the time to give feedback about your experience at TUI. Your positive feedback about growth is encouraging. Best wishes from the TUI Employer Brand Social Media Team

Viewing 1 - 3 of 1,989 Reviews

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