Does TSA (Transportation Security Administration) pay their employees well?

According to anonymously submitted Glassdoor reviews, TSA (Transportation Security Administration) employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TSA (Transportation Security Administration). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TSA (Transportation Security Administration)?

56% of TSA (Transportation Security Administration) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TSA (Transportation Security Administration) 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TSA (Transportation Security Administration)?

TSO (Transportation Security Officer) (784) , Transportation Security Officer (294) , Tso (247) , TSA OFFICER (111) , Security Officer (102) , Lead Transportation Security Officer (78) , TSO Officer (62) , LTSO (52) , Officer (45) , Supervisory Transportation Security Officer (44) , Supervisor (30) , Screener (23) , Administrative Assistant (21) , Program Analyst (14) , Lead Officer (13)

What are the pros of working at TSA (Transportation Security Administration) according to real employee reviews?

"Good benefits and good for stepping up into gov work" ((in 480 reviews)); "If you have no life and are willing to work constantly then I would say the pay is good." ((in 297 reviews)); "There are some great people that work there and the experiences you get from the federal government." ((in 87 reviews)); "Some good coworkers as long as you are friendly and communicate with others" ((in 70 reviews)); "Good health benefits and retirement package." ((in 44 reviews))

What are the cons of working at TSA (Transportation Security Administration) according to real employee reviews?

"Poor management and work hours" ((in 340 reviews)); "Supervisors and managers show much favoritism which makes it difficult to achieve good bonus ratings." ((in 72 reviews)); "Poor management and leadership." ((in 60 reviews)); "They wonder why the morale is low and people are leaving." ((in 60 reviews)); "Many supervisors have power trips and think they are military." ((in 60 reviews))

What are employees saying about TSA (Transportation Security Administration) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TSA (Transportation Security Administration) layoffs and their outlook for job security at TSA (Transportation Security Administration) in 2026.

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TSA (Transportation Security Administration)

TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,921 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.5

Diversity & inclusion

3.4

Career opportunities

2.9

Culture & values

2.8

Work/Life balance

2.7

Senior management

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 13, 2017

Fast-paced, ever-changing checkpoints and several rude passengers

Transportation security officer

Recommend

CEO approval

Business Outlook

Pros

Insurance benefits, work union, double holiday pay, variety of schedules, uniform allowance, shift trading, vacation leave, sick leave, fairly easy

Cons

Rude passengers, lazy coworkers, lazy supervisors, ever-changing policies, shifts based on seniority, constant testing, no grace period, more attention put on customer service than security

3.0

Sep 13, 2017

Constantly in flux

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Standard federal government benefits package plus immediate death benefit up to $35K. Strong focus on mission among workforce. Dedicated employees who continue to improve screening protocols and practices - good job of balancing security and waiting times.

Cons

Banding system stinks in comparison to the GS system unless you are already a GS14 or GS15 and want to make a salary outside of the GS scale as a non-SES. Constant change among top leadership, constant OIG and GAO audits, additional positions created (i.e., more government). Agency is too top heavy with senior executives making $200K+ with retirement from other agencies, senior executives riding out their high-three need to retire and make room for fresh blood, new and innovative ideas.

2.0

May 21, 2017

Former TSO, Nashville BNA

Transportation security officer

Recommend

CEO approval

Business Outlook

Pros

Good Entry Federal Job Position. Decent benefits.

Cons

Working early morning shift. Management be watching you everything. Co-workers don't have you back, some would talk behind your back. Very low morale, very little or no recognition given. Work you out like a dog NO UNITY AND TEAMWORK. Research before you apply.

Viewing 283 - 285 of 2,921 Reviews

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Jobs at TSA (Transportation Security Administration)

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Thief River Falls, MN

$46K - $57K /yr

(Employer provided)

View job

Transportation Security Officer

Transportation Security Officer

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TSA (Transportation Security Administration)

TSA (Transportation Security Administration) reviews

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Fast-paced, ever-changing checkpoints and several rude passengers

Constantly in flux

Former TSO, Nashville BNA

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