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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,922 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Apr 13, 2016

TSO

Recommend
CEO approval
Business Outlook

Pros

Good benefits Earned pleanty of time off Possible to transfer to other government agencies because you work for government organization

Cons

Organization and hours are not flexible Taking time off when you want to is a challenge Over 30% annual turnover Never felt valued by organization Pay is horrible

1.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

The opportunity to get my foot in the door, with an Government agency.

Cons

No respect from Supervisors, Managers and passengers. The TSO's are treated less than, second class citizens. Get it together TSA!

2.0
Apr 10, 2016

TSO

Recommend
CEO approval
Business Outlook

Pros

Benefits. Good place for x military and reservist since they have to work with your schedule. 25% of employees military or former military. Bad for the rest of us trying to get another federal job in a different agency. Good pay for students and individuals without college degree. They work with your college schedule. There are exceptional TSO's with diverse backgrounds in previous businesses and highly educated. Good reference for next job with city, county, state, etc. Good place for pre-retirement since 5 years using Federal Health Insurance plus 62 lets you retire with ability to continue with Federal Health Insurance at a discount. Most passengers are agreeable and appreciative of what we do.

Cons

Next to no opportunity for advancement. Not many are able to use job as a stepping stone to other federal agencies. That's a bag of goods someone sold TSO's. Management all the way down treat and speak to employees disrespectfully. Stupid policies that are so antiquated and backward thinking. TSA is at bottom of the list as far as employee satisfaction. Poor morale and sinking. NO GS scale! That's how they keep reminding us we are step children ready to be cut off. Pay is awful when you consider what we do, our purpose, and the potential harm we expose ourselves to. Let's see, our pay starts at the minimum wage 14 states just passed. Pension stinks. We've had so many freezes and cut backs over the past 7 years we're underpaid. Ten years service will get you 10% of highest 3 year average pay. $315 month or so. After paying your health insurance/dental, maybe you'll get $75 a month. Better have your own Roth going since Thrift Savings Plan hasn't been doing well. No opportunity to take leave since calendar filled for the rest of the year minus a handful of Tues. and Weds in Oct/Nov. This is early April...People will lose leave when they can't use it. Mismanagement of checkpoints restricting employees from breaks based on "operational needs"...yeah, its more like poor operation. Management doesn't know how to hire, train, schedule, rotate, and manage flow of passengers at checkpoints. They promote individuals to LTSO's and STSO's with relatively no training. Favoritism still exists when it comes to TSO's receiving bonus though. TSA still hires lazy people and those working the system. No programs fostering employee development/advancement or assistance in obtaining advanced degrees. Job intellectually unchallenging but if you're a worker, it can be physically challenging especially if checkpoint mismanaged. Bidding process for schedule once a year, crazy. Single day bids at 2 a.m. in the morning, in person, insane!! Airlines efficiently bid every month on line with no problems. The government spends on everything else so don't you think it is time to spend on improving the efficiency of running this business? But don't expect appreciation.....its a job, not a career.

Viewing 2431 - 2433 of 2,922 Reviews

Glassdoor has 3,031 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.