Does TSA (Transportation Security Administration) pay their employees well?

According to anonymously submitted Glassdoor reviews, TSA (Transportation Security Administration) employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TSA (Transportation Security Administration). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TSA (Transportation Security Administration)?

56% of TSA (Transportation Security Administration) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TSA (Transportation Security Administration) 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TSA (Transportation Security Administration)?

TSO (Transportation Security Officer) (783) , Transportation Security Officer (294) , Tso (247) , TSA OFFICER (111) , Security Officer (102) , Lead Transportation Security Officer (78) , TSO Officer (62) , LTSO (52) , Officer (44) , Supervisory Transportation Security Officer (44) , Supervisor (30) , Screener (23) , Administrative Assistant (21) , Program Analyst (14) , Lead Officer (13)

What are the pros of working at TSA (Transportation Security Administration) according to real employee reviews?

"Good benefits and good for stepping up into gov work" ((in 488 reviews)); "If you have no life and are willing to work constantly then I would say the pay is good." ((in 294 reviews)); "There are some great people that work there and the experiences you get from the federal government." ((in 82 reviews)); "Some good coworkers as long as you are friendly and communicate with others" ((in 63 reviews)); "Good health benefits." ((in 45 reviews))

What are the cons of working at TSA (Transportation Security Administration) according to real employee reviews?

"Poor management and work hours" ((in 336 reviews)); "Too much favoritism, if you are not liked managers will try to get rid of you." ((in 76 reviews)); "They wonder why the morale is low and people are leaving." ((in 60 reviews)); "Many supervisors have power trips and think they are military." ((in 60 reviews)); "Poor management and leadership." ((in 59 reviews))

What are employees saying about TSA (Transportation Security Administration) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TSA (Transportation Security Administration) layoffs and their outlook for job security at TSA (Transportation Security Administration) in 2026.

TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,919 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,919 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jul 25, 2018

It's A Stepping Stone

Tso

Recommend

CEO approval

Business Outlook

Pros

There are some really great people working for the agency. I like most of my Coworkers. Benefits are good. Pay is decent for a Bachelor with no wife or kids. You get to meet some cool passengers every now and then, including celebrities.

Cons

Absolutely NO holidays off. Requesting Annual leave is a difficult process. Very strict rules that are always changing. Always dealing with large crowds. You have to bid for a new schedule like every 6 months. Can be very monotonous sometimes. Hiring/Training process is very long.

4.0

May 11, 2018

Transportation Security Officer

Transportation security officer

Recommend

CEO approval

Business Outlook

Pros

- Good pay for only requiring a high school diploma - Flexibility in shifts and schedules (If you have seniority) - Scheduling works with you if you are attending school and need certain days off

Cons

- Can be stressful at times when there's a heavy flow of passengers. - Passengers always blame you for everything - Managers sometimes have unrealistic expectations since 9 times out of 10 they've never done the job that we do. - If you don't have seniority you will get the worst days and hours - Most managers are more focused on "Customer Service" over security

1.0

Mar 24, 2018

Run away

Transportation security officer

Recommend

CEO approval

Business Outlook

Pros

Decent benefits Cool co-workers Good initial training

Cons

Poor management Low morale Low pay Disorganized and inefficient Few opportunities for professional development

Viewing 127 - 129 of 2,919 Reviews

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Jobs at TSA (Transportation Security Administration)

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

International Falls, MN

Transportation Security Officer