Does TSA (Transportation Security Administration) pay their employees well?

According to anonymously submitted Glassdoor reviews, TSA (Transportation Security Administration) employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TSA (Transportation Security Administration). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TSA (Transportation Security Administration)?

56% of TSA (Transportation Security Administration) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TSA (Transportation Security Administration) 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TSA (Transportation Security Administration)?

TSO (Transportation Security Officer) (783) , Transportation Security Officer (294) , Tso (247) , TSA OFFICER (111) , Security Officer (102) , Lead Transportation Security Officer (78) , TSO Officer (62) , LTSO (52) , Officer (44) , Supervisory Transportation Security Officer (44) , Supervisor (30) , Screener (23) , Administrative Assistant (21) , Program Analyst (14) , Lead Officer (13)

What are the pros of working at TSA (Transportation Security Administration) according to real employee reviews?

"Good benefits and good for stepping up into gov work" ((in 465 reviews)); "If you have no life and are willing to work constantly then I would say the pay is good." ((in 304 reviews)); "There are some great people that work there and the experiences you get from the federal government." ((in 84 reviews)); "Some good coworkers as long as you are friendly and communicate with others" ((in 68 reviews)); "Health Benefits are great and the main reason for many to stay" ((in 43 reviews))

What are the cons of working at TSA (Transportation Security Administration) according to real employee reviews?

"Poor management and work hours" ((in 337 reviews)); "Low pay, too much favoritism." ((in 68 reviews)); "They wonder why the morale is low and people are leaving." ((in 63 reviews)); "Poor management and leadership." ((in 59 reviews)); "Many supervisors have power trips and think they are military." ((in 59 reviews))

What are employees saying about TSA (Transportation Security Administration) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TSA (Transportation Security Administration) layoffs and their outlook for job security at TSA (Transportation Security Administration) in 2026.

TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,919 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,919 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Sep 17, 2021

This place is a trap

Tsa officer

Recommend

CEO approval

Business Outlook

Pros

-Pay is above the typical everyday jobs (but they're slowly catching up!) -Working with people from all different backgrounds and experiences -A LOT of opportunities for promotions -On TSA Appreciation Day, managers reward you with candy and little snacks for your hard work throughout a pandemic /s

Cons

-Lazy people gets away with almost everything -Being a "good" or "hard working" employee rarely gets noticed / rewarded -The majority of managers don't come off approachable or friendly, you often feel like you're annoying them with any sort of request. -Depending on where you live, the daily commute can be a struggle. Don't be surprised if you have to dedicate 11-12hrs a day from leaving your house to getting home.

1.0

Sep 7, 2021

Supervisors and managers do nothing.

Tso (transportation security officer)

Recommend

CEO approval

Business Outlook

Pros

Retirement benefits are a Plus.

Cons

Lay low. Nobody is your friend. You will get reported even if you did nothing wrong, so somebody can get ahead on your back. Managers and supervisors will do nothing/or the bare minimum of a shrug to help you …. even if you have a significant issue. Vacation Time is impossible, they only allocate a certain amount of people per day off. Even if your vacation was booked prior to your entry on duty, if it makes the airport look bad to have too many off on any day-they will not approve your vacation. If it makes the airport look bad they do not care you do not get to do anything. You are no longer human, you are just a number. There is significant favoritism, and if you are not a favorite you are pretty much screwed. If you are in the minority in your airport, and the morale is bad, there’s nothing you can do to Lay low. The officers will gang up on you, yell at you and make fun of you. They practice a pretty strong cold shoulder when they aren’t being actively verbally aggressive.

3.0

Nov 7, 2019

Learned a lot

Analyst

Recommend

CEO approval

Business Outlook

Pros

Gained a better understanding of the travelers point of view vs. TSO view. Research before you fly. Knowledge is powerful.

Cons

They don't use the GS government scale, so the salary tends to lack the best value.

Viewing 118 - 120 of 2,919 Reviews

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Jobs at TSA (Transportation Security Administration)

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer