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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,917 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked with some really great people. The majority of the traveling public were awesome people as well.

Cons

Lack of autonomy, no room for salary negotiation, constant drama, poor working conditions, high-employee turnover. Gender, racial, and age discrimination run rampant. Management will not support you as an employee; and is not open to receiving constructing feedback to make TSA better all the way around.

2.0
May 9, 2013

Not a good place to work if you consider yourself intelligent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits for some if you can pass simple tests and not be late and be friendly with your boss. That's all there is too it. Why that is so hard for most people there I will never understand. You do meet and work with some really great people and get to interact with people from all walks of life.

Cons

There are three types of employees at TSA: 1) The crazy, anti-government, Obama hating, gun-nut republican/"libertarians". They hate all the minorities and constantly call them lazy behind their backs. In reality, these crazy, conservatives are just as lazy or lazier than all the minorities they think are.They sit around all day doing nothing then when they're needed to help out at other areas, they throw temper tantrums and think the people they're going to help are just being lazy. I have literally seen several 25-50 year old men throw temper tantrums about having to help other areas with work. Wow. 2) Then there are the coworkers that have no sense of professionalism, i.e. they wear their hats backwards, pants hanging around their ankles, shirts not tucked in, out of uniform, etc. They laugh and play like they're in a high-school cafeteria while working in front of passengers. Plenty of sexual innuendo all day long in front of passengers. They are lazy, constantly late, and disappear from their assigned posts. They are rude to the nicest of passengers. Unfortunately, there are TSOs there that respond with accusations of racism or prejudice when a supervisor disciplines them for their numerous infractions. They know we have a kronos swipe system and their lateness and call-outs are recorded, and their coworkers hate working with them because they're lazy, yet they still think it's racism. Worst part is, they don't get in trouble because racism accusations scare managers so they reverse any discipline by Supervisors. The only way you'll get fired is if you literally stop showing up or get a DUI, but, even then it will be months before the paperwork goes through. 3) Then there are the sane, responsible, hard-working employees (of all races, political, and religous backgrounds, to be clear). We are usually tasked with doing the work the other two types of employees refuse to do or avoid doing due to their "that's not my job" attitudes. We tend to be taken advantage of by supervisors because they know we are reliable and we'll get things done correctly. And, the supervisors are intimidated by lazy employees so asking them is pointless. The other two groups of employees hate us and accuse us of brown-nosing. I do make more than most of my coworkers due to PASS. When used correctly, it does benefit hard-working, intelligent employees the most if your supervisor is fair. However, Supervisors play favorites, and you can still be lazy and get a bigger raise than your coworkers if your supervisor is your buddy. I guess that's every job though. The job itself is mind-numbing, repetitive, and physically demanding. Intellectually challenging? Not in the least. Yet some people still fail at this job's very limited mental tasks. Also, you have to work terrible hours. I've been there 8 years and am still low on seniority and usually work every holiday and all weekends. I've lost the best years of my life to this organization due to the horrible work hours. I've missed out on a lot of special occasions that I will never get the chance to get back and severely regret working here. The worst part has got to be the nepotism/cronyism. For every truly intelligent employee promoted on their own merits, five more are passed on in favor of a manager's incompetent friends. Most of the management at my airport are either former military or former airline employees. Even then you need to be friends with the other managers to get promoted to the management or HR, or Headquarters level. How does being an airline manager qualify someone to be in charge of security? College degrees mean squat to TSA. They will not help you advance in this organization. I just don't get it.

3.0
Oct 27, 2016

Good job for persons with High School Diploma

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overtime in abundance Opportunity to move up opens regularly Transfer opportunity to other airoorts/ locations Free college courses offered Good benefits even as a part timer

Cons

Low Morale Come in as part time No work life balance Work holidays Direction of agency changes with new Administrator

Viewing 10 - 12 of 2,917 Reviews

Glassdoor has 3,026 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.