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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,917 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jul 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits regardless of full time or part-time status. Unlimited jury duty. Typically a lot of good people and a diverse workforce It's a good job for those without a college degree or those in school. For those that desire, there frequent opportunities to promote, switch departments, etc. You get to meet plenty of good people as well. When leadership is good, it's phenomenal. All in all, the job ultimately is what you make of it, for better or worse.

Cons

The leadership is pretty horrible and the few good leaders are treated terribly. Many good leaders are running out the door. Employee retention is terrible. There's very little flexibility, even though they tell you otherwise when hired. It's easy to get stuck there and they often make people believe there's no better job out there. Very underpaid for the type of work it is, the urgency and danger they teach you it is. Good natural leaders and people deserving and worthy of promotions often get overlooked for promotions. Some leaders tend to be lazy and have "I'm only here for a paycheck" mentality but don't practice what they preach. Very little care for their officers. Favoritism is also a huge issue. Many people making rules and regulations have little experience in practical work and disregard most suggestions form officers. A lot of immaturities on all levels. Tends to feel like high school and less like a professional workplace.

3.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

It is a great job if you have the mental toughness of a "sheepdog". Good health benefits, good advancement opportunities if you fit.

Cons

No respect from peers, the reoccurrence of furloughs, reviews process is based perceptions not facts. No pay increase for longevity and experience.

2.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

I love being part of protecting the public and ensuring everyone is flying safely. Great longterm benefits

Cons

First off, let's start with the fact that TSA does not consider giving higher pay to Veterans, college degree holders or any sort of additional qualifications that other agencies or companies look for as bonuses. Secondly, the types of individuals TSA employs nowadays are inexperienced young individuals due to their 10 year "clean" background checks who lack people skills and tend to be very disrespectful towards the public (yes, that includes seniors!). Majority of TSA's employees are (lacking better terms) ghetto and vulgar varying from profanity used while working to simply their personalities. That includes individuals in management. It surprises me how they promoted. TSA does not discipline their officers well like other federal or law enforcement agencies do. Hence why the agency hold such a bad reputation . TSA's management also has favoritism towards their subordinate family members or friends who always manage to get them out of trouble. Why is it acceptable for one TSO to have unacceptable uniform appearance and not for the other? Why is it acceptable for one TSO to get away with tardiness and call offs but suspend or Leave-ristrict another? And not to mention promotion!! A 5+ year employee that is not a "favorite" isnt able to promote but a one-year under probation employee is promoting left and right. It's ridiculous. Do you recall when I mentioned that they dont consider your qualifications for a higher pay? Well they also overlook those qualifications for promotion due to the matter that they shoot for their friends and family members. This is simply some of the issues occurring. You'd have to be within to see the rest for yourself. At this point I'm not looking to promote anymore rather find a better agency.

Viewing 34 - 36 of 2,917 Reviews

Glassdoor has 3,026 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.