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TSA (Transportation Security Administration)

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TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,917 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are decent than most for an entry level position. You can meet some really nice people and gain a really close bond with some of your coworkers.

Cons

Just about everything else, if you like to pride yourself on professionalism, then look elsewhere cause there is none here. At ohare, we are always short staffed and those that do work, go home tired and cranky everyday, others laze the day away pretending to work. The promotion process is a total joke consisting of questions totally irrelevant to your experiences, ensuring that the next individual whose lead you will have to follow, is a total inept BSer. Recurrent testing is necessary to maintain your job, and as you watch good workers fail and forced into resignation, you begin to realise how expendable you are. Passengers are often aggressively opinionated about you and TSA in general, everything from smart mouthed sarcastic comments, to downright insulting comments on your personal character, you MUST have a thick skin to work here, or you will be driven to insanity!

2.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a federal job... that's about it.

Cons

The work environment is horrible and stressful. You have to work terrible shifts/hours, which completely ruin your normal life, eating and sleep patterns. You have to deal with rude passengers who feel privileged, and want things done their way and immediately. You have to conduct bag searches and pat downs, which are demeaning. Aside from the very few passengers who thank you for doing your job, you basically feel berated by all other passengers because you are seen as a bad person for taking items that are prohibited. Furthermore, it is frustrating when rules, regulations, and procedures are continually changing, and/or are handled/enforced differently among leads, supervisors, and managers.

Viewing 28 - 30 of 2,917 Reviews

Glassdoor has 3,026 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.