Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13818) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (926) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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TP

TP reviews about "work environment"

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83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

May 22, 2026

Hybrid work option in a toxic environment

Business development executive

Recommend

CEO approval

Business Outlook

Pros

Pros is only one: Hybrid

Cons

Toxic culture Low salary as per the market std Poor management Sales Target pressure Can fire any day any time

TP Response

Thank you for bringing this to our attention. Your feedback is important to us, and we'd like to discuss your concerns further. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

5.0

May 29, 2026

Great environment with no noticeable downsides

Trainer

Recommend

CEO approval

Business Outlook

Pros

Good place, excelent environment, Happy place to work

Cons

Everything is good, not cons working for this company

5.0

May 31, 2026

Balanced Work Environment

Customer operations executive

Recommend

CEO approval

Business Outlook

Pros

The company maintains a balance between productivity and employee support.

Cons

Meeting deadlines during peak workloads can be demanding.

3.0

May 21, 2026

Supportive management but unrealistic KPIs and stress

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Wfh Company equipment provided Understanding management

Cons

Unrealistic KPIS Poor leave policies High stress work environment

TP Response

Thank you for the honest review! It would be great if you can share more details about your concern through company's internal communication channels, it will help us understand how best we can support our employees and provide a positive working environment. Your feedback is truly valued. Take care Regards TP Canada

3.0

May 29, 2026

Supportive management and positive culture, but limited growth

Operations team leader

Recommend

CEO approval

Business Outlook

Pros

Supportive Management: The leadership and management teams are highly encouraging, approachable, and invested in the team's well-being. Positive Work Culture: The overall work environment is collaborative, healthy, and professional, making it a great place to work daily. Strong Foundation: A solid company with good core values and a stable operating structure.

Cons

Work-Life Balance: The 6-day work week structure leaves very limited time for personal life, rest, and maintaining a healthy work-life balance. Transitioning to a 5-day model would greatly boost overall employee morale and productivity. Limited Growth Trajectory: Career advancement opportunities and clear upward mobility can feel slow or restricted. For professionals looking to rapidly scale their careers and take on higher-level responsibilities, the growth path could be more clearly defined.

5.0

May 31, 2026

Great Workplace for Professional Growth

Customer experience executive

Recommend

CEO approval

Business Outlook

Pros

Supportive team, good learning opportunities, and a positive work environment every day.

Cons

Targets remain challenging during busy periods and require consistent focus.

4.0

May 29, 2026

Average

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility Paid training Good work environment

Cons

Salary Management Bad bonuses Metric targets

4.0

May 22, 2026

Positive work-from-home environment marred by favoritism

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, Positive environment

Cons

There is a partiality in the management for promotion

3.0

May 24, 2026

Supportive team with learning opportunities but high workload

Operation analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment, learning opportunities, flexible work culture, and exposure to fast-paced projects.

Cons

Workload can sometimes be high, and processes may need better structure and communication.

5.0

May 29, 2026

Supportive team and strong onboarding, but learning curve exists

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Welcoming and supportive team members. Well-structured onboarding and training process. Positive and collaborative work environment. Helpful managers who are available for guidance. Opportunities to learn and develop new skills.

Cons

Still learning company processes and systems, which can take time. Some procedures can feel overwhelming at first due to the amount of new information. It may take time to build familiarity with different teams and workflows.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 4 - 6 of 5,257 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Fashion Customer Service Representative with Spanish

Spanish Speaking Customer Service Representative for Booking (With Disability C)

Fashion Customer Service Representative - French market

Customer Service and Technical Support Advisor with Spanish

TP reviews FAQs

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TP

TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Hybrid work option in a toxic environment

Great environment with no noticeable downsides

Balanced Work Environment

Supportive management but unrealistic KPIs and stress

Supportive management and positive culture, but limited growth

Great Workplace for Professional Growth

Average

Positive work-from-home environment marred by favoritism

Supportive team with learning opportunities but high workload

Supportive team and strong onboarding, but learning curve exists

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TP reviews FAQs

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