Is TP a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 530 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TP .

Does TP pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 530 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Technical Support Representative reviews

4.2

78% would recommend to a friend

(530 total reviews)

Jorge Amar

68% approve of CEO

69% positive business outlook

Ratings by demographic groups

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Technical Support Representative employees have rated TP with 4.2 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

530 reviews

5.0

Apr 12, 2024

Company performance

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

The compensation and the facility is good.

Cons

Very specific with every detail specially lock it needs to be specific which I don't understand. As long as you have a working lock it should be fine.

3.0

Apr 8, 2024

Average

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues were good. Job security. Bonus and gifts

Cons

Bad work life balance Bad management Lacks infrastructure

2.0

Mar 25, 2024

Not worth the pay

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great training, great for experience

Cons

Not worth the pay rate

TP Response

2y

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 85 - 87 of 530 Reviews

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TP Technical Support Representative reviews

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