TP Technical Support Representative reviews

4.1

75% would recommend to a friend

(530 total reviews)

Jorge Amar

Not enough data to show CEO approval

63% positive business outlook

Technical Support Representative employees have rated TP with 4.1 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

530 reviews
1.0
Nov 27, 2016
Recommend
CEO approval
Business Outlook

Pros

In a nice location, the city of `Lisbon` is good.

Cons

Do not relocate to another city for this company they are absolutely lousy. The worst company I have ever seen. They are suppose to train each person before they offer you a contract , the time of the training you are offered 2.5 euro , very low amount of salary that you can barely live on. Depending how long your training is , can be 1 week , can be 3 weeks and even after the training they can turn around and say you were not successful , the case of failing training can be for you to change projects which in that case you have to wait for weeks again before employed. They can also turn around and say we dont have any work for you after you have relocated for the company. From what I have seen with the Teleperformance Employee`s that they are not very bright and the company gives a lot of donkey work to do , sometimes the employees are very busy while others are chatting with each other , gossiping about people all day, there is no balance in their work ethics. They mess around a lot with employees by not paying them a decent salary and very spiteful company. The laws should review what this company is doing over again. They do not know what is right and fair.

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TP Response
9y
Our HR department is clear about the process and the conditions and all our candidates are aware about the details of the future contract before they decide to join. As you can imagine, as one of the top employers in the country we cannot afford to not abide by the labor regulations. We wish you all the best in the future. Best regards!
4.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Had very good training and much was invested in new employees to make sure they can handle the job.

Cons

Some mentors chosen for employees were not good

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TP Response
7y
We're glad to know about your experience. We always see to it that we equip our employees with enough training and skills to be able to support customers properly, and also, to prepare them for future career opportunities. Wishing you a great day ahead!
3.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Work in Greece is a amazing experience (amazing people and beaches), get to know people from all the world, have an experience in a call centre for Apple will give you a good experience in your future. You can be promoted to the mac or the superior department very quickly if your results are good, and you have extra money in bonus if you reach them. Salary 1045 nets.

Cons

Very high standards, pression to get results, and strict schedule.

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 517 - 519 of 530 Reviews

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